Change isn't an exception in construction. It's part of the job. Every project, no matter how well planned, encounters modifications along the way: client upgrades, unforeseen site conditions, design clarifications, material substitutions. How those changes are managed often determines whether the project stays profitable. . .or spirals into dispute.
And yet, one of the most common operational failures in construction remains change order management. When documentation is delayed, approvals are skipped, or communication breaks down, the results are costly—not just in dollars, but in time, trust, and reputation.
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