Change orders are one of the most consequential pieces of any construction project...and one of the most commonly mishandled. Done well, they protect margins, clarify expectations, and keep projects moving. Done poorly, they cause disputes, delays, and lost revenue.

Most change order problems don't come from a single dramatic failure. They come from small, repeated mistakes that get baked into how a team works.

Below are five of the most common mistakes—and what to do instead.

1. Relying on Verbal Agreements

2. Vague or Incomplete Scope Descriptions

3. Skipping the Internal Review

4. Treating Change Orders as Internal-Only

5. Losing Track of Cumulative Impact

Depending on who you talk to, the term “Change Order” can solicit a broad range of reactions. The most common reactions might include heavy sighs, eye rolls, or pursed lips, while some uncommon ones could have you ducking for cover as every object within reach comes flying at your head. For many, Change Orders have done more than enough damage to a bottom line to warrant the type of disgust merely whispering the word can invoke. For others, however, Change Orders are the golden goose; these select few have mastered the art of the Change Order, and these are the ones you should be paying attention to. 

In the first installment of our Profit Series webinars, Senior Product Specialist Ian Schaefer and Sales Specialist Jordan Davis show you how you can drive up profits by utilizing features in ConstructionSuite's OnCost Estimating. If you missed our live session, you can find the recording below, as well as questions asked in the webinar by some of ConstructionSuite's 500,000 users.